General
To watch videos on iOS, you need iOS version 14 and above, and for Android, you need version 10 and above. Minimum RAM required is 6GB for the application to function properly. However, there are few devices which are not supported because of few security reasons.
- Lenovo K3 Note
- Lenovo K5 Note
- Asus Zen phone
- Xiaomi Redmi 4a
- Other Redmi models
- Lava phones
- Redmi Note 9 Pro
- Real Me 6
- POCO M2 Pro
The above list is also device specific which means some phones of the above models can support content, while others may have issues. As much as we want all our subscribers to be benefitted, however if you have any of the above mentioned devices, we will advise you to first play one of the free videos in app on your device before going for a Premium plan.
Your plan will be associated with your device, phone number & email id you use while subscribing. In case you want to change device associated with your account you need contact our Team our helpline Nos: + 91-9999664864 or mail to contact@conceptualorthopedics.com
Please note that if you change your device, all your data, bookmarks, tests and usage is safe online. However, the downloaded videos will be lost in the process of device change.
Please Note: This is a single fix Device App, If your device has already been changed once, please remember that we cannot change the device again before 90 days.
You can watch the videos unlimited times during the subscription of your pack..
Conceptual Medicine is a Single User Premium App. Once you subscribe you can access the App on the same single device you subscribed from.
Conceptual Medicine App can be installed in iPad & Tablet but not in Laptop due to security reasons.
All purchases will be final and no refund request will be entertained under any circumstances.
The registered number cannot be changed as it is linked with your subscription. Different phone number is treated as a different id and can only be changed if you subscribe again with the new number.
No, App works on iOS version 14 and above.
For Technical Support, please contact Our Technical Team via the In-app Chat or mail to help@conceptualorthopedics.com
For any other Assistance, please contact on our Helpline Nos: + 91-9999664864 or mail to contact@conceptualorthopedics.com
Taking a Screenshot is Prohibited. In case you take a screenshot your plan will be suspended for a minimum of 30 days and if done repeatedly Your Subscription gets suspended permanently.
